Volkswagen roadside assistance service
Volkswagen Canada's roadside assistance service can help you with the following needs:
- A flat tire
- A dead battery
- Keys locked inside the vehicle
- Out of gas
- Towing after an accident
You are also entitled to trip interruption services with a new vehicle. With Volkswagen Roadside Assistance, you are never alone and whether it's an accident or a flat tire, we'll be there for you quickly.
If you need assistance, note the street where you are and if possible the cross street, the vehicle identification number and your license plate, and contact us.
The important points to remember
Here are the important points to remember about Volkswagen's roadside assistance service:
- Always call the roadside assistance first and not a tow truck.
- Contact Roadside Assistance at 1-800-411-6688.
- If you are involved in an accident, take a deep breath first.
- Check your environment before exiting the vehicle.
- Call 911 if there are any injuries.
- Try to clear the road as quickly as possible by moving the vehicle to the side of the road if safe.
- Takedown the information from the other driver including a photo of his or her driver's license and insurance documents while waiting for the roadside assistance service.
- Notify your insurance company.
Some other things to remember
- You have the right to choose a Volkswagen dealership to repair your vehicle.
- Volkswagen dealers are the only ones who can repair your vehicle with genuine parts.
- Certified Volkswagen dealers receive continuous training to guarantee quality repairs.
- These parts preserve the resale value and reliability of your Volkswagen.
